Every Feature You Need to Deliver Exceptional Support
SiteAnswerAI combines intelligent AI, seamless integrations, and powerful customization to create a support experience your customers will love. Explore what makes us different.
Let Visitors Ask Questions About the Page They're Viewing
Traditional AI assistants answer generic questions. SiteAnswerAI goes further - it understands which page your visitor is currently viewing and delivers context-aware responses. When someone lands on your pricing page and asks "What's included in the Pro plan?", the AI references the exact content in front of them. No more hunting through FAQs or navigating away from what they came to see.
Use Cases
- E-commerce shoppers asking about specifications on a product detail page
- Blog readers requesting a quick summary of a long article
- Pricing page visitors comparing features between plans
- Documentation users seeking clarification on technical steps
- Service page visitors asking about deliverables and timelines
Result: Visitors get instant, relevant answers without leaving the page - leading to higher engagement and faster conversions.
"Does this come with a warranty?"
Yes! The Premium Headphones you're viewing include a 2-year manufacturer warranty covering defects in materials and workmanship. Extended 3-year coverage is available for $29.99 at checkout.
"What colors are available?"
This model comes in Midnight Black, Arctic White, and Navy Blue. All three colors are currently in stock with same-day shipping available.
"Give me the key points from this article"
Key takeaways from this guide:
- Set dedicated workspace boundaries to maintain focus
- Use async communication for non-urgent matters
- Schedule regular check-ins to prevent isolation
- Invest in ergonomic equipment for long-term health
- Track time to identify productivity patterns
Full article: 4,200 words covering 12 strategies with research citations.
Deliver Instant Summaries of Any Page Content
Your visitors are busy. A 3,000-word blog post might contain exactly what they need - but they don't have 15 minutes to read it. With Instant Page Summaries, visitors ask for a quick overview and receive the essential points in seconds. This keeps them engaged with your content instead of bouncing to find a shorter alternative elsewhere.
Use Cases
- Long-form blog posts condensed into actionable bullet points
- Legal or policy pages explained in plain language
- Technical documentation summarized for quick reference
- Case studies distilled into key results and takeaways
Result: Visitors consume more of your content, stay longer on your site, and view your brand as helpful rather than overwhelming.
AI That Actually Knows Your Business
Generic AI assistants give generic answers. SiteAnswerAI uses retrieval-augmented generation (RAG) to ground every response in your actual content. When a visitor asks about your return policy, the AI retrieves the relevant section from your indexed pages and formulates an accurate answer - no hallucinations, no outdated information, no guesswork. Your knowledge base becomes a living, conversational resource.
Use Cases
- Customer support queries answered with policy-accurate responses
- Pre-sales questions resolved using product specification data
- Technical support referencing your actual documentation
- HR AI Agents answering employee questions from internal handbooks
- Real estate sites providing property-specific information instantly
Result: Customers receive trustworthy answers that reduce support tickets, build confidence, and accelerate purchasing decisions.
Your Content
Website pages, PDFs, docs, products
Vector Database
Indexed and searchable by meaning
AI Response
Accurate, grounded, conversational
One URL. Hundreds of Pages. Zero Manual Work.
Enter your website URL and our intelligent crawler does the rest. It follows links, respects robots.txt, and indexes every discoverable page - from your homepage to deep blog archives. No manual page-by-page uploads, no copy-pasting content, no maintenance headaches. When your site changes, simply re-crawl to keep your AI knowledge base current.
Use Cases
- Index your entire marketing site in one click
- Crawl documentation portals with hundreds of help articles
- Capture blog content spanning years of posts
- Re-crawl weekly to catch new pages and updates automatically
Result: Your AI Agent learns everything about your business in minutes, not hours - with ongoing accuracy as your content evolves.
Upload Internal Documents the AI Should Know
Not all knowledge lives on your public website. Product manuals, internal FAQs, training materials, policy documents - these contain crucial information your AI Agent needs. Upload PDFs, Word documents, text files, and markdown directly to your knowledge base. The AI indexes everything and surfaces the right information when visitors ask.
Use Cases
- Product specification PDFs for detailed technical questions
- Employee handbooks for internal HR AI Agents
- Training manuals for customer onboarding assistants
- Legal documents and policies for compliance questions
- Research reports and whitepapers for thought leadership AI Agents
Result: Your AI has access to your complete knowledge ecosystem - not just what's publicly visible - enabling comprehensive, authoritative responses.
Product_Manual_v3.pdf
2.4 MB • 48 pages indexed
FAQ_2024.docx
156 KB • 23 pages indexed
shipping-policy.md
8 KB • 1 page indexed
Supports PDF, DOCX, TXT, and MD files
"What running shoes do you have under $150?"
We have 8 running shoes under $150:
- TrailRunner Pro$129.99
- SpeedFlex Lite$89.99
- CloudStep X$149.99
All three are in stock. Want details on any of these?
"Does the CloudStep X come in size 11?"
Yes! The CloudStep X is available in size 11 in both Black/White and Navy colorways. We have 4 pairs of each in stock right now.
WooCommerce Product-Aware Indexing
Running a WooCommerce store? Our crawler automatically detects product pages and extracts structured data - product names, descriptions, prices, variations, stock status, and categories. No WooCommerce API configuration needed. The AI understands your inventory and can answer complex product questions with real-time accuracy, turning your AI Agent into a knowledgeable sales assistant.
Use Cases
- Shoppers asking for product recommendations by criteria
- Stock availability checks without browsing the catalog
- Size and color variation questions answered instantly
- Price comparisons across your product range
- Cross-sell suggestions based on what the customer is viewing
Result: Shoppers find products faster, ask questions without leaving the site, and convert at higher rates with personalized, inventory-aware assistance.
Voice Conversations for Visitors Who Prefer to Speak
Not everyone wants to type. Voice mode lets visitors speak naturally to your chatbot and hear responses aloud. Powered by Voquii text-to-speech for natural, conversational voices and browser-based speech recognition for seamless input. Visitors can switch between text and voice anytime - the widget remembers their preference.
Use Cases
- Mobile users who find typing inconvenient
- Visitors with accessibility needs preferring audio interaction
- Multitasking users who want hands-free assistance
- Older demographics more comfortable with voice
Result: You reach a broader audience, improve accessibility compliance, and create a more inclusive support experience.
You said:
“What are your store hours on weekends?”
AI responds (audio playing):
“We're open Saturday from 10 AM to 8 PM and Sunday from 11 AM to 6 PM. Is there anything else I can help you with?”
+1 (555) 123-4567
Duration: 2:34
Live transcript:
Caller: "Hi, I'm calling about my order status..."
AI: "I'd be happy to help you with that. Could you provide your order number?"
AI Phone Receptionist That Never Sleeps
Missed calls mean missed opportunities. Our AI phone agent answers calls 24/7 using the same knowledge base as your chat widget. Bring your own Twilio or Telnyx account, configure your number to point to our webhook, and let AI handle inquiries, answer FAQs, and escalate complex issues to humans. Every call is transcribed, recorded (optionally), and logged in your dashboard.
Use Cases
- After-hours support without staffing costs
- Overflow handling during peak call volumes
- Appointment scheduling and confirmation
- Order status inquiries answered automatically
- Lead qualification before transferring to sales
Result: Every call gets answered, customers receive immediate assistance, and your team focuses on high-value interactions instead of routine inquiries.
Custom Branding & White-Label Options
Your chatbot should look like it belongs on your site, not like a third-party tool. Customize every visible element - colors, widget position, welcome messages, avatar, and system prompts that define personality. On paid plans, remove all SiteAnswerAI branding for a completely white-labeled experience your customers will think you built yourself.
Use Cases
- Match widget colors to your brand guidelines exactly
- Position the chat bubble where it won't obstruct key CTAs
- Write welcome messages that reflect your brand voice
- Agencies reselling white-labeled chat to clients
- Enterprise deployments requiring full brand control
Result: A seamless brand experience that builds trust, looks professional, and maintains consistency across all customer touchpoints.
Color Customization
Widget Position
White-Label Mode
<script src="https://siteanswerai.com/widget/YOUR_BOT_ID/embed.js" defer ></script>
That's it. One line of code.
Deploy Anywhere With a Single Script Tag
No complex integrations, no backend changes, no developer required. Add one script tag before your closing body tag and your chatbot is live. Works with any platform - WordPress (we also have a dedicated plugin), Shopify, Webflow, Squarespace, Wix, or custom-built sites. The widget loads asynchronously, so it won't slow down your page.
Use Cases
- Marketing team launches AI Agent without engineering support
- Agency deploys to multiple client sites in minutes
- E-commerce store adds chat without theme modifications
- Landing pages get AI support with zero friction
Result: Go from signup to live AI Agent in under 30 minutes - no technical expertise required.
Connect to Your Existing Tools With Webhooks
AI Agent conversations shouldn't live in a silo. Our webhook system sends real-time events to your CRM, helpdesk, analytics platform, or custom application. Every payload includes HMAC signatures for verification, and failed deliveries automatically retry with exponential backoff. Full delivery logs help you debug integration issues.
Use Cases
- Log conversations to HubSpot, Salesforce, or Pipedrive automatically
- Trigger Slack notifications when high-priority keywords appear
- Send follow-up emails based on conversation topics
- Feed conversation data to custom analytics dashboards
- Create support tickets when the AI can't resolve an issue
Result: Unified customer data across your entire stack, automated workflows, and visibility into every conversation without manual exports.
{
"event": "bot_response",
"timestamp": "2025-01-22T14:30:00Z",
"bot_id": "bot_abc123",
"conversation_id": "conv_xyz789",
"data": {
"user_message": "What's your return policy?",
"bot_response": "Our return policy allows...",
"visitor_id": "v_12345",
"page_url": "/products/shoes"
},
"signature": "sha256=a1b2c3d4e5f6..."
}Events: conversation_started, message_received, bot_response
Features: HMAC signatures, auto-retry, delivery logs
2,847
Conversations
+12% vs last week
94%
Resolution Rate
+3% vs last week
Top Questions This Week
- What's your return policy?312
- Do you ship internationally?287
- What payment methods do you accept?156
Understand What Your Visitors Really Want to Know
Every conversation is a window into customer needs. Our analytics dashboard tracks conversation volume, popular questions, resolution rates, and engagement patterns. Discover gaps in your content, identify frequently asked questions worth adding to your FAQ, and measure how effectively the AI serves your visitors.
Use Cases
- Identify content gaps driving unanswered questions
- Track chatbot performance over time with trend data
- Export conversation data for deeper analysis
- Spot seasonal patterns in customer inquiries
Result: Data-driven improvements to your content, products, and customer experience based on what real visitors actually ask.
Security and Privacy You Can Trust
Your data is valuable. We protect it with enterprise-grade security measures and privacy-first architecture.
End-to-End Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256). Your content and conversations are protected at every step.
Privacy Compliance
Designed to support GDPR and CCPA requirements. Data export and deletion available on request. You control your data.
Content Isolation
Your content is never used to train models or shared with other accounts. Each account is completely isolated.
Self-Hosted Infrastructure
We run our own AI infrastructure. Your data never leaves our secure environment or goes to third-party AI providers.
Ready to Transform Your Customer Support?
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