WordPress Plugin
The SiteAnswerAI WordPress plugin makes it easy to add your AI chatbot to any WordPress site. No coding required - just install, enter your Bot ID, and you're done.
Requirements
- WordPress 5.0 or higher
- PHP 7.4 or higher
- A SiteAnswerAI account with at least one bot
Installation
Option 1: Install from WordPress Admin
- Log in to your WordPress admin dashboard
- Go to Plugins → Add New
- Search for "SiteAnswerAI"
- Click Install Now
- After installation, click Activate
Option 2: Manual Upload
- Download the plugin ZIP file from your SiteAnswerAI dashboard
- Go to Plugins → Add New → Upload Plugin
- Choose the ZIP file and click Install Now
- After installation, click Activate
Configuration
Step 1: Get Your Bot ID
- Log in to your SiteAnswerAI dashboard
- Go to Settings
- Find your Bot ID in the Embed Code section
- Copy the Bot ID (it looks like
cmkms0wt5000...)
Step 2: Configure the Plugin
- In WordPress admin, go to Settings → SiteAnswerAI
- Paste your Bot ID in the Bot ID field
- Click Save Changes
WordPress Admin → Settings → SiteAnswerAI
cmkms0wt5000i93y1udty4dy0
Bottom Right
Enable on all pages
Plugin Settings
| Setting | Description |
|---|---|
| Bot ID | Your unique bot identifier from the dashboard |
| Widget Position | Bottom-right or bottom-left corner of the page |
| Enable on All Pages | Show the widget on every page of your site |
| Exclude Pages | Hide the widget on specific pages (comma-separated page IDs) |
| Load on Mobile | Enable or disable the widget on mobile devices |
WooCommerce Integration
If you're using WooCommerce, the plugin automatically works with your product pages. When you crawl your site, SiteAnswerAI will detect and index your products with full details including prices, descriptions, and availability.
Tip: Enable the WooCommerce toggle in your Sources settings to get product-aware responses. The bot will know about product names, prices, and stock status.
Verify Installation
- Visit your WordPress site in a new browser tab (or incognito mode)
- Look for the chat icon in the bottom corner
- Click it to open the chat window
- Send a test message
Troubleshooting
Widget not appearing?
- Make sure the plugin is activated
- Check that your Bot ID is entered correctly
- Clear your WordPress cache (if using a caching plugin)
- Check if the page is excluded in plugin settings
Conflicts with other plugins?
- Disable other chat plugins temporarily
- Check browser console for JavaScript errors
- Try switching to a default WordPress theme to rule out theme conflicts